E-bike phone thefts

Dear Residents,

We have received increasing reports of e-bike phone thefts in HILLINGDON WEST & COLHAM & COWLEY wards over recent weeks.

Please see below crime prevention advice for your personal safety and awareness:

• Stay Alert

-Be aware of your surroundings, especially near stations, bus stops, and crowded areas.

-Avoid using your phone while walking near roads—thieves on mopeds/ e-scooters often snatch devices from hands.

• Keep It Out of Sight

-When not in use, store your phone in a zipped pocket or bag close to your body.

-Do not leave your phone on tables in cafés or bars—it can be taken in seconds.

• Use Security Features

- Set a strong PIN, password, or biometric lock (fingerprint/face ID).

- Enable Find My Device or similar tracking apps.

-Turn off message previews on the lock screen to protect sensitive codes.

• Know Your IMEI

- Dial *#06# to find your phone’s IMEI number and keep it safe. This helps police and your network block stolen devices.

• Avoid Shoulder Surfing

-Thieves may watch you enter your PIN before snatching your phone. Shield your screen when unlocking.

• Position Yourself Safely

-If you must use your phone outside, stand close to a wall or inside a shop doorway—not near the curb.

• Register Your Device

-Use Immobilise to register your phone for added protection.

For more crime prevention advice https://www.met.police.uk/phonesnatch